Optima Health Privacy Policy

Last updated: September 9, 2026

Optima Health provides physician-led primary care and psychiatric services delivered on-site at assisted living, senior living, and memory care communities. This policy describes how we collect, use, and protect your information when you use our website and forms.

Information we collect

When you contact us, enroll a resident, apply for a role, or partner with us, we may collect information such as your name, email address, phone number, community or facility name, role, and any details you include in your message.

How we use it

We use your information to respond to inquiries, coordinate care and services, process applications and partnerships, and communicate with you about your request.

Text messaging (SMS)

If you opt in, we may send you recurring text messages related to your inquiry, enrollment, application, or partnership. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with or sold to any third party.

Sharing

We do not sell your personal information. We share information only with service providers who help us operate our business, or as required by law.

Health information

Medical and clinical records created when we provide care are protected separately under the Health Insurance Portability and Accountability Act (HIPAA) and are not governed by this website policy.

Contact us

For privacy questions or requests, contact us at privacy@optimacares.com.